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Create better customer experiences with social media sentiment analysis

Track social media platforms and third-party websites for mentions and conversations happening about your brand and industry, and then use those insights to take action.

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Know what people are saying about you

With our social media sentiment analysis tool, it's easy to set up customizable alerts to stay on top of online mentions about your brand.

Be part of the conversation

Monitor and respond to feedback, make better decisions and provide your customers with more relevant and timely information and experiences.

Export comments

Document and export consumer comments on third-party websites to make it easy to take action and archive the information for later.